547
Operator Extension – Operator’s Extension
Number
Define the extension numbers used by
operators.
System Options for Hold – Hold Recall Time
Set the Hold Recall Time. A call on Hold recalls
the extension that placed it on Hold after this
time.
System Options for Hold – Hold Recall
Callback Time
Set the Hold Recall Callback Time. A trunk
recalling from Hold rings an extension for this
time.
System Options for Hold – Exclusive Hold
Recall Time
Set the Exclusive Hold Recall Time. A call on
Exclusive Hold recalls the extension that placed
it on Hold after this time.
System Options for Hold – Exclusive Hold
Recall Callback Time
Set the Hold Recall Time. A trunk recalling from
Hold rings an extension for this time. If still
unanswered, the call changes to System Hold.
System Options for Hold – Forced Release
of Held Call
Set the Forced Release of Held Calls time. If
enabled in Program 14-01-16, the system
disconnects a call if on Hold longer than this
Time.
Operation
System Hold
To place an outside call on System Hold:
Press Hold.
To pick up an outside call on System Hold:
Press the flashing CAP key.
- OR -
If you know the specific line number, dial 772 + Line number (001~400).
Exclusive Hold
To place an outside call on Exclusive Hold:
Press the Exclusive Hold key (Program 15-07-01 or SC 851: 45).
- OR -