4-52 Phaser 4500/4510 Service Manual
General Troubleshooting
2 Check the duplex unit sensor (1):
1.Enter Service Diagnostics, and from the 
Sensor Tests menu select Duplex 
Sensor test.
Does the sensor correctly report the 
position of the actuator?
Replace the 
HVPS/engine 
logic board 
(page 8-73).
Go to step 4.
3 Check the duplex unit sensor (2):
1.Open the duplex unit housing cover and 
keep open.
2.Measure the voltage across P/J53-3 <=> 
P/J53-2 while manually operating the 
duplex unit actuator.
Does the voltage measure 0 VDC when the 
actuator is pushed, and 3.3 VDC when 
released?
Replace the 
HVPS/engine 
logic board 
(page 8-73).
Go to step 4.
4 Replace the duplex unit sensor 
(page 8-106).
Does the problem still occur after 
replacement?
Go to step 5. Problem 
solved.
5 Check the duplex unit sensor harness:
1.Remove the duplex unit sensor.
2.Disconnect P/J53 from the duplex unit 
PWBA.
3.Test each cable between J53 <=> J530 
for continuity.
Is each cable continuous?
Go to step 6. Replace the 
duplex unit 
sensor 
harness.
6 Check the duplex unit harness:
1.Remove the duplex unit harness.
2.Test for continuity across J50 <=> J2750. 
Is it continuous?
Go to step 7. Replace the 
duplex unit 
harness.
7 Check the LVPS harness assembly:
1.Remove the LVPS harness assembly.
2.Test for continuity across J27 <=> J2750.
Is it continuous?
Go to step 8. Replace the 
LVPS harness 
assembly.
8 Check the HVPS/engine logic board:
1.Disconnect P/J11 from the HVPS/engine 
logic board.
2.Test for continuity across P11-16 <=> 
P27-4.
Is it continuous?
Go to “LVPS 
(Low Voltage 
Power 
Supply)” on 
page 4-4.
Replace the 
HVPS/engine 
logic board 
(page 8-73).
Troubleshooting Procedure (continued)
Steps Actions and Questions Yes No