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Agent Identity Code Setup – Group Number
in Mode 5
For each AIC table, define the group AIC
Agents are in during mode 5.
Agent Identity Code Setup – Group Number
in Mode 6
For each AIC table, define the group AIC
Agents are in during mode 6.
Agent Identity Code Setup – Group Number
in Mode 7
For each AIC table, define the group AIC
Agents are in during mode 7.
Agent Identity Code Setup – Group Number
in Mode 8
For each AIC table, define the group AIC
Agents are in during mode 8.
Voice Mail Delay Announcement – Delay
Message Start Timer
Assign how long the system waits before
playing the Delay Message.
Voice Mail Delay Announcement – Mailbox
Number for 1st Announcement Message
Assign the Voice Mail Announcement Mailbox
as the message source for the 1st
Announcement Message.
Dial (maximum of eight digits)
Voice Mail Delay Announcement – 1st Delay
Message Sending Count
Assign the 1st Delay Message Sending Count.
This entry must be set to 1 or higher for the
message to play.
1 ~ 255
0 = No message is played
Voice Mail Delay Announcement – Mailbox
Number for 2nd Announcement Message
Assign the Voice Mail Announcement
Mailboxes as the message source for the 2nd
Announcement Message.
Dial (maximum of eight digits)
Voice Mail Delay Announcement – 2nd Delay
Message Sending Count
Assign the 2nd Delay Message Sending Count.
This entry must be set to 1 or higher for the
message to play.
1 ~ 255
0 = No message is played
Voice Mail Delay Announcement – Wait Tone
Type at Message Interval
Assign what the caller hears between the
messages.
0 = Ring Back Tone
1 = Music On Hold Tone
2 = Background Music Source
Voice Mail Delay Announcement – Forced
Disconnect Time after 2nd Announcement
Assign how long the system waits after the end
of the Delay Message before disconnecting.
Voice Mail Delay Announcement – Delay
Message Interval Time
Set the time between the Delay Messages.
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