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Class of Service Options (Answer Service) –
Automatic Off-Hook Answer
Turns Off or On an extension to use Universal
Auto Answer (no service code required).
Class of Service Options (Answer Service) –
Virtual Extension Off-Hook Answer
Turns Off or On an extension ability to answer
an incoming call on a Call Arrival (CAR)/
Secondary Incoming Extension (SIE)/ Virtual
Extension simply by lifting the handset.
Class of Service Options (Answer Service) –
Call Pickup Callback
Turn off or on an extension ability to use Call
Pickup to Pick up Callback calls.
Class of Service Options (Hold/Transfer
Service) – Call Forward All
Turn Off or On an extension user ability to set
Call Forward Immediate.
Class of Service Options (Hold/Transfer
Service) – Call Forward When Busy
Turn Off or On an extension user ability to set
Call Forwarding when Busy.
Class of Service Options (Hold/Transfer
Service) – Call Forwarding When
Unanswered
Turn Off or On an extension user ability to set
Call Forwarding when Unanswered.
Class of Service Options (Hold/Transfer
Service) – Call Forwarding (Both Ringing)
Turn Off or On an extension user ability to set
Call Forwarding with Both Ringing.
Class of Service Options (Hold/Transfer
Service) – Call Forwarding with Follow Me
Turn Off or On an extension user ability to set
Call Forward with Follow Me.
Class of Service Options (Hold/Transfer
Service) – Unscreened Transfer (Ring
Inward Transfer)
Turn Off or On an extension ability to use
Unscreened Transfer.
Class of Service Options (Hold/Transfer
Service) – Group Hold Initiate
Turn Off or On an extension user ability to
initiate a Group Hold.
Class of Service Options (Hold/Transfer
Service) – Group Hold Answer
Turn Off or On an extension user ability to pick
up a call on Group Hold.
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