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Class of Service Options (Hold/Transfer
Service) – Call Forwarding Off-Premise
(External Call Forwarding)
Turn Off or On setting up Call Forwarding
Off-Premise at the extension.
Class of Service Options (Hold/Transfer
Service) – Operator Transfer After Hold
Callback
Turn Off or On an extension ability to have a
call which recalls from hold transfer to the
operator.
Class of Service Options (Hold/Transfer
Service) – Trunk-to-Trunk Transfer
Restriction
Turn Off or On the Trunk-to-Trunk Transfer
Restriction. If enabled, Trunk-to-Trunk Transfer
is not possible.
Class of Service Options (Hold/Transfer
Service) – VRS Personal Greeting (Message
Greeting)
Turn Off or On an extension user ability to dial
Service Code 616 to record, listen to or erase
the Personal Greeting Message.
Class of Service Options (Hold/Transfer
Service) – Call Redirect
Turn Off or On an extension user ability to
transfer a call to a predefined destination (such
as an operator, voice mail, or another
extension) without answering the call.
Class of Service Options (Hold/Transfer
Service) – Department Group Trunk-to-
Trunk Transfer (Each Telephone Group
Transfer)
Turn Off or On an extension user in a
Department Group ability to use the
Trunk-to-Trunk Forwarding service codes.
Class of Service Options (Hold/Transfer
Service) – No Recall
Allow (0)/Deny (1) answered Transferred calls
from recalling the originating extension.
Class of Service Options (Hold/Transfer
Service) – Hold/Extended Park
Determine whether an extension Class of
Service should allow normal (0) or extended
Park (1).
Class of Service Options (Hold/Transfer
Service) – No Callback
Turn Off or On an extension ability to receive
Callbacks.
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