Service
P31003-H3550-S403-4-7620, 02/05
12-4 HiPath 3000 V5.0, HiPath 5000 V5.0, Service Manual
service.fm
Service and Maintenance Tasks
HiPath 5000
On the communication server, RAM data is copied automatically every three minutes and
stored in the file hicom.pds. This file contains the complete data description of the HiPath
5000 with emulated HG 1500 boards. This includes:
● customer data
● trace
● error history
● call charge data
● status data
The directory in which the two PDS files are to be stored must be defined when the HiPath 5000
software is installed (setup). The two PDS files are created when the HiPath 5000 is started for
the first time.
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The PDS files must not be modified, as reading of the files using conventional tools
and interpretation of the content is not possible without specialist knowledge.
In the event of an error, the PDS files can be made available to the responsible Ser-
vice Support contact for diagnostic purposes. The *.trc and *.dmp files stored in
the diag subdirectory of the installation directory should also be supplied.
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