Service
P31003-H3550-S403-4-7620, 02/05
12-54 HiPath 3000 V5.0, HiPath 5000 V5.0, Service Manual
service.fm
Guided Maintenance
22 HiPath License Management: License
Failure Period was stopped. System in li-
censing default
Check licensing
Error Class B-20 - Call Processing
0 Error in pointer administration Hard restart Notify appropriate service
support
1 Maximum number of stations achieved – Reduce stations
2 RS232: Interface not present (DSR) – Check interface
11 RS232: Interface ready (DSR) – –
13 All routes allocated Hard restart Notify appropriate service
support
Error Class B-21 - Device Handler
0 No dial tone detected – Use headset to check dial
tone.
If there is no dial tone, re-
place board.
1 Dial tone detected – –
7 Reference clock on – –
8 Reference clock off – –
11 Fan alarm (19’’ housing for HiPath 3500/
HiPath 3300): Error
– Check to see if the fan has
broken down and/or if the
ventilation openings in the
housing are unblocked.
12 Fan alarm (19’’ housing for HiPath 3500/
HiPath 3300): Error corrected
––
13 No response from temperature sensor in
the 19’’ housing for HiPath 3500/HiPath
3300
– Replace CBRC
Table 12-7 HiPath 3000 Class B Error Messages
No. Meaning Action
Recovery
Action
Technician