Phaser 4500/4510 Service Manual 3-23
Error Messages and Codes
“Jam At Duplex; Open 
Duplex To Clear\ Press i “
E7-0 Duplex Jam — 7 Go to 
page 3-51.
“Jam At Rear; Open 
Duplex And Rear Cover 
To Clear\ Press i “
E7-1 Duplex Jam — 7 Go to 
page 3-49.
“Jam At Duplex; Open 
Duplex To Clear\ Press i “
E7-2 Duplex Jam — 7 Go to 
page 3-49.
“Jam At Duplex; Open 
Duplex To Clear\ Press i “
E7-3 Duplex Jam — 7 Go to 
page 3-49.
“Jam At Rear; Open Rear 
Cover To Clear\ Press i “
E6-1 Stacker jam — 8 Go to 
page 3-45.
“Jam At Stacker; Open 
Rear Stacker Cover To 
Clear\ 
Press i “
E6-2 Stacker Jam — 9 Go to 
page 3-47.
“Paper Size Jam; Check 
Paper Tray Guides And 
Open Rear Cover To 
Clear\ 
Press i”
PSE-1 Paper Size Error — 10 Go to 
page 3-56.
“Insert Tray 1\ Press i” Tray 1 Out — — Go to 
page 3-67
“Insert Tray 2\ Press i” Tray 2 Out — — Go to 
page 3-67
“Insert Tray 3\ Press i” Tray 3 Out — — Go to 
page 3-68
“Insert Tray 4\ Press i” Tray 4 Out — — Go to 
page 3-68
“Tray 2 Paper Is Low\ 
Press i”
N/A — — Go to 
page 3-64
“Tray 3 Paper Is Low\ 
Press i”
N/A — — Go to 
page 3-66
“Tray 4 Paper Is Low\ 
Press i”
N/A — — Go to 
page 3-66
“No Paper in Tray 1\ 
Press i”
Tray 1 empty — — Go to 
page 3-63.
“No Paper in Tray 2\ 
Press i”
Tray 2 empty — — Go to 
page 3-63.
“No Paper in Tray 3\ 
Press i”
Tray 3 empty — — Go to 
page 3-65.
“No Paper in Tray 4\ 
Press i”
Tray 4 empty — — Go to 
page 3-65.
Phaser 4500 Error Message Summary
Control Panel Message Diagnostic Message
Engine
Errors
Jam 
Errors
Procedure
to Use