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Xerox WorkCentre 3615 Service Manual

Xerox WorkCentre 3615
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Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-133
FIP 1. 16
016-503 SMTP Server Address Resolution Fail for Maillib
Cause:
SMTP server name resolution for email send failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. On the CWIS, check SMTP server is set correctly. In addition, check if DNS server is set
correctly.
2. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS PWB).
FIP 1. 17
016-504 POP Server Address Resolution Fail for Maillib
Cause:
POP3 server name resolution for email send failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. On the CWIS, check POP3 server is set correctly. In addition, check if DNS server is set correctly.
2. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS PWB).

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Xerox WorkCentre 3615 Specifications

General IconGeneral
Print TechnologyLaser
Print ResolutionUp to 1200 x 1200 dpi
FaxYes
Duplex PrintingYes
FunctionsPrint, Copy, Scan, Fax
Processor533 MHz
Memory (Standard)256 MB
Paper Output250 sheets
Fax Speed33.6 kbps
Print Speed47 ppm
Scan Resolution600 x 600 dpi
Automatic Document Feeder50 sheets
ConnectivityEthernet
First Page Out Time (Copy)8.5 seconds
Paper Capacity250 sheets
Network ConnectivityEthernet
Operating System CompatibilityWindows, Mac, Linux

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