Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-182
FIP 1. 127
031-527 SMB Scan DNS Server Not Set
Cause:
DNS server is not set.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Set DNS address, or set forwarding destination server address as IP address.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.
FIP 1. 128
031-528 In SMB scan, server connection error
Cause:
Cannot find SMB server.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if this device can communicate by network with the forwarding destination SMB server.
• Check connection of network cable, then check the TCP/IP setting.
• Check communication with Port 137(UDP), 138(UDP), and 139(TCP).
2. Check setting of WINS server and if server name can be resolved correctly.
3. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS PWB).

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux