Xerox WorkCentre 3615 Service Manual

Image Quality
Phaser 3610, WorkCentre 3615 Service Manual 3-25
IQ-9 Ghosting.
Note: for the Phaser 3610, begin the procedure at step 3.
Troubleshooting Reference
Applicable Parts Example Print
• Drum Assembly, PL 3.1
• Transfer Roller Assembly, PL 3.4
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error occur only during copying? Go to step 2. Go to step 3.
2 Is the original clean? Go to step 3.
Change the origi-
nal.
3
Does the paper meet specifications?
Go to step 4.
Change the paper
to meet specifica-
tions.
Then go to step 4.
4
Print the Test Print Ghost Chart ESS in diagnosis.
(Service-Mode / Printer Diag / Test Print)
Is the image printed correctly?
Is the type of the problem identified?
Proceed to the step
corresponding to the
type of ghosting.
Positive ghost - Go to
step 5
Negative ghost - Go to
step 6
Troubleshooting
complete.
5
Replace the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
6
In Machine Status / Tools / Admin Tools / Service
Tool s, set the Ghost Control to "ON".
Is the image printed correctly?
Troubleshooting
complete.
Go to step 7.
Residual Image/Ghosting

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux