Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-199
FIP 1. 160
031-584 FTP Scan Folder Creation Fail
Cause:
MKD command failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the folder name you specified can be created in storage location.
2. Check if the folder whose name is the same as the one you specified already exists.
3. Take corrective actions at the host side.
FIP 1. 161
031-585 FTP Scan File Deletion Fail
Cause:
DEL command failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check server access right.
2. Take corrective actions at the host side.