Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-250
FIP 1. 258
050-131 IOT Remain Zone Duplex Jam
077-107 Duplex Regi On Jam
050-131 is displayed in the UI. 077-107 is registered in the Error Log.
Cause:
050-131: When Dynamic Jam (cause) was detected: - 077-107 Duplex Regi On Jam
077-107: After the Invert Clutch turned ON, the Regi. Sensor did not turn ON within the specified
time.
Solution:
1. Paper jam has occurred. Remove the jammed paper.
2. If there is no jammed paper, or the error still occurs after having removed the jammed paper,
turn the power Off and On to check that the error recurs, then proceed to the FIP.
Step Check and Action Yes No
1
Is there any foreign substances or bits of
paper found on the paper transport path?
Remove the for-
eign substances
and bits of paper,
etc.
Go to Step 2.
2
Are the paper feed rolls installed properly? Go to Step 3.
Reinstall the paper
feed rolls
3
Are the paper feed rolls deformed or worn
out?
Replace the corre-
sponding paper
feed rolls
Go to Step 4.
4
• Execute the Diag Digital Input [071-102]
to check the operation of the Regi.
Sensor HVPS.
• Is the Regi. Sensor HVPS operating
normally?
Go to Step 5.
Go to
FIP 2.03
5
• Execute the Diag Digital Output [071-
008] to check the operation of the
CLUTCH ASSEMBLY INVERT.
• Is the CLUTCH ASSEMBLY INVERT
operating normally?
Step 6
Go to
FIP 2.09
6
• Execute the Diag Digital Output [071-
001] to check the rotation of the MAIN
DRIVE ASSEMBLY.
•Is it working properly?
Replace
(REP 5.6 MCU
PWB)
Go to
FIP 2.15
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