Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-189
FIP 1. 141
031-542 SMB(TCP/IP) is not active
Cause:
SMB(TCP/IP) is not active.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Wait for a short period of time and try the same operation again.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.
FIP 1. 142
031-543 SMB protocol error(4-045)Scan login prohibited time
Cause:
Login prohibited time.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. On user settings, check the Login permitted time with system administrator.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.