Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-185
FIP 1. 133
031-533 SMB Scan File Creation Fail
Cause:
Fail to create file.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the file name you specified can be created in storage location.
2. Check if the file name you specified is not used by other user.
3. Check if file or folder whose name is the same as the one you specified already exists.
4. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
5. Take corrective actions at the host side.
FIP 1. 134
031-534 SMB Scan Folder Creation Fail
Cause:
Fail to create folder.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the file name you specified can be created in storage location.
2. Check if file or folder whose name is the same as the one you specified already exists.
3. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
4. Take corrective actions at the host side.

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux