Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-279
FIP 1. 295
093-925 Toner CRUM Error
093-926 Toner CRUM ID Error
093-928 Toner Type Error
093-973 Toner Detached
Cause:
093-925: The Toner CRUM error was detected.
093-926: The Toner CRUM ID error was detected.
093-928: The Toner Type Error was detected.
093-973: Toner Detached
Solution:
1. Install the Toner Cartridge properly.
2. If the error persists, ensure that the error is replicated after the printer is powered Off and
then On, and then proceed to the FIP.
3
• Replace the TONER CARTRIDGE.
• Does an error occur?
Go to Step 4.
Troubleshooting
complete.
4
•Replace the DRUM CARTRIDGE.
• Does an error occur?
Replace
(REP 5.6 MCU
PWB)
Troubleshooting
complete.
Step Check and Action Yes No
1
Is the DRUM CARTRIDGE installed properly, with
no foreign substances at the contact point between
the CRUM in the TONER CARTRIDGE and
theTONER DISPENSE CRUM ASSEMBLY?
Go to Step 2.
Reinstall the
TONER CAR-
TRIDGE
2
Is the TONER CARTRIDGE, which is installed in
the device, a genuine product?
Go to Step 3.
Replace the
TONER CAR-
TRIDGE with a
genuine product
3
Is the connection terminal of the CRUM part in the
TONER CARTRIDGE damaged?
Replace the
TONER CAR-
TRIDGE
Go to Step 4.
4
Is the connection terminal of the TONER
DISPENSE CRUM ASSEMBLY damaged?
Replace
(REP 3.2 Toner
Dispense CRUM
Assembly)
Go to Step 5.
Step Check and Action Yes No

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux