Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-146
FIP 1. 51
016-746 Prohibit Error
Cause:
Download Prohibit Error.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Re-download the correct file.
3. Check the cable between the Printer and PC (or Printer and Hub).
• For local printer: USB cable.
• For network printer: Ethernet cable.
4. Take corrective actions at the host side.
FIP 1. 52
016-750 Job Ticket Error
Cause:
PDF print job ticket description error.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists, check the PDF data and then take corrective actions at the host side.
FIP 1. 53
016-753 Wrong Password
Cause:
PDF password error.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists, enter the correct PDF document password again, and then take corrective
actions at the host side.