Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-197
FIP 1. 156
031-579 Problem with Location FTP-scanned Image is Saved in
Cause:
Fail to move data to Repository Path.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if storage location is correct.
2. Take corrective actions at the host side.
FIP 1. 157
031-580 Fail to get file name/folder name of FTP scan server
Cause:
NLST command failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check server access right.
2. Take corrective actions at the host side.