Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-339
Network-related Details Check Flow
Check Flow at SMB Failure
The following describes the possible causes, check procedures, and corrective actions when a failure
occurs when SMB is used.
1. Check at Printer Not Found
Cause: Check Method Action
The operation
protocols of the
computer and the
machine are different.
Though the printer can be found when
search is performed using Search Other
Computer (Start > Search > Other
Computers, it cannot be found in Network
Computers.
Match the SMB transport
protocols (Net BEUI, TCP/IP) of
the machine and each
computer.
Networks (sub nets)
are different.
Though the printer can be found when
search is performed using Search Other
Computer (Start > Search > Other
Computers, it cannot be found in Network
Computers.
When the machine and the
computer are in different
networks, check with the System
Administrator.
The host name set in
the machine already
exists.
Print the "Configuration Report". Check
that "Duplicate Host Name" is described
in the SMB Status.
Use Centre Ware Internet
Services to change the host
name to an unduplicated name
or return the machine settings
to default.

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux