Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-173
FIP 1. 109
024-360 Engine Code DownLoad Error
Cause:
Download failure of MCU firmware.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.6 MCU PWB).
FIP 1. 110
024-362 Print Engine Start Error
Cause:
"Start Image Making" has not been issued within the time allowed.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.6 MCU PWB)
•(REP 5.1 ESS PWB)
FIP 1. 111
024-371 Engine Communication Error
Cause:
Communication fail between MCU and ESS.
Solution:
Turn the power Off and On to check that the error recurs, then proceed to the FIP.