Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-298
FIP 1. 341
131-398 SMB client Fatal Error
Cause:
SMB Client fatal error.
Solution:
1. Turn the power Off and On, perform the same operation and check whether the problem is
reoccurring.
2. If the problem still persists, perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.
FIP 1. 342
131-399 FTP client Fatal Error
Cause:
FTP Client fatal error.
Solution:
1. Turn the power Off and On, perform the same operation and check whether the problem is
reoccurring.
2. If the problem still persists, perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Take corrective actions at the host side.
FIP 1. 343
133-231 T_FAXCOM Data Receive I/F Error
Cause:
T_FAXCOM<->Data processing I/F error.
Solution:
1. Turn the power Off and On to check that the error recurs, then update to the latest F/W.
2. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)