Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-281
FIP 1. 298
116-312 Encryption Key Error
116-313 Encryption Setting Error
Cause:
116-312: Encryption key mismatch.
116-313: Encryption setting mismatch.
Solution:
Turn the power Off and On to check that the error recurs, then proceed to the FIP.
FIP 1. 299
116-314 MAC Address Error
Cause:
On Board Network MAC Address Checksum Error.
Solution:
1. Turn the power Off and On to check that the error recurs, then replace (REP 5.1 ESS PWB).
Step Check and Action Yes No
1
Is the Connector (P/J221) between the SD CARD
and the ESS PWB free of broken/bent pins, foreign
substances, burns, and etc., and is the unit installed
properly?
Go to Step 2.
Reinstall the SD
CARD
2
• Re-set up the security of the SD CARD.
• Does an error occur?
Go to Step 3.
Troubleshooting
complete.
3
• Replace the SD CARD.
• Does an error occur?
Replace
(
REP 5.1 ESS
PWB
)
Troubleshooting
complete.