Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-244
FIP 1. 250
035-792 JM Not Detection
Cause:
JM undetected.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)
FIP 1. 251
035-793 Digital Line Detection
Cause:
Connected to digital line and cannot connect.
(Detect when connecting to line.)
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the Line type. (PSTN / PBX)
2. Update to the latest F/W.
3. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)