Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-205
FIP 1. 172
033-510 Fax Codec Error
Cause:
In JBIG data decode, error in the number of decode line in one stripe.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)
FIP 1. 173
033-511 Fax Code Error
Cause:
Result of MH, HR, MMR receive decode is 0Line.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the telephone line connection. Reconnect the telephone line connector.
2. Check the receiving side fax. Send the fax data to a good fax machine.
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)