Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-257
FIP 1. 270
062-277/062-311/062-317/062-318/062-319/062-320/062-321/062-322/062-
360/062-371/062-393 Scanner Error
Cause:
062-277: IIT internal communication error.
062-311: IIT failure initialization error.
062-317: Interference buffer full was detected at the time of DADF scan.
062-318: A Scan setup did not meet the deadline into Page Gap.
062-319: A PLL lock was not carried out before 1stScan start, but the lock has separated during
continuation.
062-320: Scanning error.
062-321: Unexecutable error. (carriage is at the locked position, etc.)
062-322: Parameter error.
062-360: Carriage home position error.
062-371: IIT failure Lamp error.
062-393: CCD ASIC communication error.
Solution:
062-277/062-311/062-317/062-318/062-319/062-321/062-322/062-360/062-371/062-393:
• Turn the power Off and On to check that the error recurs. Then proceed to the FIP.
062-320:
1. Check the file data in the printer. Print or clear the stored files and data at the printer memory.
2. Perform a black and white scan.
3. If the error occurs again, proceed to the FIP.
Step Check and Action Yes No
1
Check the connection between the IIT
ASSEMBLY and the ESS PWB.
• Are the P/J451 and the P/J452
connected securely?
Go to Step 2.
Connect that
P/J451 and P/J452
are secure
2
•Replace (REP 6.1 IIT Assembly).
• Does an error occur?
Replace
(REP 5.1 ESS PWB)
Troubleshooting
complete.
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