Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-143
FIP 1. 45
016-737 Download Format Error
Cause:
Download file format is invalid.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Re-download the correct file.
3. Check the cable between the Printer and PC (or Printer and Hub).
• For local printer: USB cable.
• For network printer: Ethernet cable.
4. Take corrective actions at the host side.
FIP 1. 46
016-741 Download Protect Error
Cause:
Performed FW download although FW update is prohibited by panel settings.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Re-download the correct file.
3. Check the cable between the Printer and PC (or Printer and Hub).
• For local printer: USB cable.
• For network printer: Ethernet cable.
4. Take corrective actions at the host side.