Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-268
FIP 1. 282
077-101 VSYNC ON Jam
Cause:
Detect VSYNC ON Jam.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace (REP 5.6 MCU PWB).
FIP 1. 283
077-104 Regi. Off Jam
050-130 is displayed in the UI.
Cause:
The Regi Sensor does not turn OFF within the specified time after the Regi Clutch turned On.
Solution:
1. Paper jam has occurred. Remove the jammed paper.
2. If there is no jammed paper, or the error still occurs after having removed the jammed paper,
turn the power Off and On to check that the error recurs, then proceed to the FIP.
Step Check and Action Yes No
1
Is there any foreign substances or bits of
paper found on the paper transport path?
Remove the foreign
substances and bits
of paper, etc.
Go to Step 2.
2
Are the paper feed rolls installed properly?
Go to Step 3.
Reinstall the cor-
responding
paper feed rolls
3
Are the paper feed rolls deformed or worn
out?
Replace the corre-
sponding paper
feed rolls
Go to Step 4.
4
• Execute the Diag Digital Input [071-
102] to check the operation of the REGI-
SENSOR HVPS.
• Is the REGI-SENSOR HVPS operating
normally?
Go to Step 5.
Go to
FIP 2.03