Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-181
FIP 1. 125
031-525 SMB Error
Cause:
SMB scan client has no access right (Win9x).
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the specified user can read and write file at the storage location.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS PWB).
FIP 1. 126
031-526 SMB Scan Host Name Resolution Fail
Cause:
SMB server name resolution failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check DNS connection, or check if name of forwarding destination server is registered with
DNS.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS PWB).

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux