Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-164
FIP 1. 91
017-989 FAX Controller Error
Cause:
Stop writing because size of file to be written is bigger than read destination buffer (even if file
writing is continued, it is impossible to read the file).
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Wait until the Pending FAX Jobs will be sent, or delete the Pending FAX data.
2. Try dividing the FAX data into smaller blocks or converting the data to a smaller format.
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)
FIP 1. 92
017-990 IIT Auto Registration Adjustment Fail
Cause:
Fail to adjust IIT registration automatically at start-up. Set to default value and continue pro-
cessing.
Solution:
The machine will recover after the OK button is pressed or message is displayed for specified
time.
If the error persists:
1. Wait until the Pending FAX Jobs will be sent, or delete the Pending FAX data.
2. Try dividing the FAX data into smaller blocks or converting the data to a smaller format.
3. Update to the latest F/W.
4. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace the following parts in sequence.
•(REP 5.4 Fax PWB)
•(REP 5.1 ESS PWB)