Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-261
Solution:
1. Paper jam has occurred. Remove the jammed paper.
2. If there is no jammed paper, or the error still occurs after having removed the jammed paper,
turn the power Off and On to check that the error recurs, then proceed to the FIP.
Step Check and Action Yes No
1
Is there any foreign substances or bits of paper
found on the paper transport path?
Remove the for-
eign substances
and bits of paper,
etc.
Go to Step 2.
2
Are the paper feed rolls installed properly? Go to Step 3.
Reinstall the corre-
sponding paper
feed rolls
3
Are the paper feed rolls deformed or worn out?
Replace the corre-
sponding paper
feed rolls
Go to Step 4.
4
• Execute the Diag Digital Input Tray 2: 071-
119 / Tray 3:071-120 / Tray 4:071-121 to
check the operation of the Path Sensor.
• Is the Path Sensor operating normally?
Go to Step 5.
Go to
FIP 2.07
5
• Execute the Diag Digital Output Tray 2:
071-018 / Tray 3:071-019 / Tray 4:071-020
to check the operation of the OPTIONAL
FEEDER CLUTCH ASSEMBLY.
• Is the OPTIONAL FEEDER CLUTCH
ASSEMBLY operating normally?
Go to Step 6.
Go to
FIP 2.12
6
• Execute the Diag Digital Output Tray 2:
071-009 / Tray 3:071-012 / Tray 4:071-015
to check the rotation of the MOTOR-
ASSEMBLY OPTION.
• Is it working properly?
Go to Step 7.
Go to
FIP 2.17
7
•Replace (REP 7.8 Feeder Assembly).
• Does an error occur?
Replace
(REP 5.6 MCU
PWB)
Troubleshooting
complete.