Image Quality
Phaser 3610, WorkCentre 3615 Service Manual 3-13
8
Is the Adjust Density setting darker 2 or 3? (Machine
Status / Tools / Admin Settings / Service Tools)
Change the setting
to Normal, then go
to step 9.
Go to step 9.
9
Remove (REP 3.4 Transfer Roller Assembly).
Are the Plate Spring BTR on the HVPS dirty or
deformed?
Clean up the Plate
Spring BTR or
replace (REP 5.7
HVPS (3610) / REP
5.8 HVPS (3615)),
then go to step 10.
Go to step 10.
10
Reseat (REP 3.4 Transfer Roller Assembly).
Is the image printed correctly?
Troubleshooting
complete.
Go to step 11.
11
Replace (REP 3.4 Transfer Roller Assembly).
Is the image printed correctly?
Troubleshooting
complete.
Go to step 12.
12
Remove the Drum Cartridge.
Are the Spring BCR and Spring DB on the HVPS dirty
or deformed?
Clean up the Spring
BCR and Spring DB
or replace (REP 5.7
HVPS (3610) / REP
5.8 HVPS (3615)),
then go to step 13.
Go to step 13.
13
Reseat the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 14.
14
Replace the Drum Cartridge.
Is the image printed correctly?
Troubleshooting
complete.
Go to step 15.
15
Replace (REP 3.5 Fusing Assembly).
Is the image printed correctly?
Troubleshooting
complete.
Replace (REP 5.7
HVPS (3610) / REP
5.8 HVPS (3615)).
Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No