Finding support for Alias
Try thisIf…
You are a Platinum member and want to
access the Knowledgebase or Ask Autodesk
■ Go to the Alias support site at ht-
tp://www.autodesk.com/support
You want to interact with other Alias users
■ Go to the online User-to-User Discus-
sion forum on the Alias support site at
http://www.autodesk.com/support
You want answers to common
troubleshooting questions
■ See the FAQs (frequently asked ques-
tions) in the technical support section
of the Alias support website at ht-
tp://www.autodesk.com/support.
You want to license your software
■ If you are a Platinum member and
need a license, check the executable
license file on the top of your installa-
tion DVD. If your license isn’t there, go
to http://www.autodesk.com/spar and
follow the instructions in the Installin-
gAlias.pdf file at the top of the Alias
DVD.
■ If you are a new customer, go to ht-
tp://www.autodesk.com/opa to obtain
a new license.
You want customer or technical support
■ Go to the webpage ht-
tp://www.autodesk.com/support.
10 | Chapter 2 Getting help on Alias
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