InMail Answer Table Options – Override
Mailbox Category
Specify the category of the mailbox where
Automated Attendant calls should route when
you enable Answer Schedule Override.
InMail mailbox categories are Subscriber
Mailbox, Master Mailbox, and Routing Mailbox.
InMail handles the routing according to the type
of mailbox (Subscriber, Call Routing, or
Announcement) within the specified category:
If the Override Mailbox is a Subscriber
Mailbox, the outside caller hears the mailbox
greeting (if recorded) and can leave a
message.
If the Override Mailbox is an Announcement
Mailbox, the outside caller shears the
recorded announcement. Depending on
how the Announcement Mailbox is
programmed, InMail then hangs up,
reroutes the call, or provides additional
dialing options.
If the Override Mailbox is a Call Routing
Mailbox, the outside caller hears the
instruction menu and can dial any option
allowed by the associated Dial Action Table.
If any Input Data value is entered, the terminal
displays the Override Mailbox Number selection
below.
Override Mailbox Number
Specify the mailbox where Automated
Attendant calls should route when you enable
Answer Schedule Override. The mailbox
number you select in this option should match
the mailbox category specified in 47-11-02:
Override Mailbox Category above.
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