SC860 B HDD startup error at power on CTL
HDD is connected but a driver error is detected. The driver did not respond with
the status of the HDD within 30 sec.
• HDD is not initialized
• Level data is corrupted
• Initialize the HDD with SP5-832-001.
• HDD is defective
SC862 D Bad sector overflow CTL
There more 100 bad sectors in image storage area of the HDD.
• Format HDD with SP4911-2
• HDD defective
SC863 D HDD data read failure CTL
The data written to the HDD cannot be read normally, due to bad sectors
generated during operation.
• HDD defective
• Controller defective
Note: If the bad sectors are generated at the image partition, the bad sector
information is written to NVRAM, and the next time the HDD is accessed, these
bad sectors will not be accessed for read/write operation.
SC864 D HDD data CRC error CTL
During HDD operation, the HDD cannot respond to a CRC error query. Data
transfer did not execute normally while data was being written to the HDD.
• Format HDD
• HDD defective
SC865 D HDD access error CTL
An error was detected during operation of the HDD.
• HDD defective.
6. Troubleshooting
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