3-36 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
MFP Pickup Jam / ADF Jam / Virtual Jam
Applicable Error Codes
• 005-110 / 005-121 / 005-124
6 Check the Option Harness Assy for
continuity.
Disconnect P/J27 from the MCU
Board.
Disconnect P/J273 from the Optional
Feeder Harness.
Is each cable of P/J27 <=> P/J273
continuous?
Go to step 7. Replace the
Option
Harness Assy.
7 Check after replacing the Optional
Feeder.
Replace the Optional Feeder.
Does the error still occur when the
power is turned On?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
■ ADF ASSY (PL10.1.3)
■ Feed Roller Assy & Separator Pad
Assy(PL10.1.5, PL10.1.6)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
■ “ADF” on page 10-48
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the document
Does the document meet the ADF
SPEC?
Go to step 2. Use the platen
mode or
change the
paper type.
2 Check the connector connection
Reseat the connector (P/J1003) on the
IP Board.
Does the error still occur when
copying?
Go to step 3. Complete.
3 Check the ADF
Is the ADF closed against the platen
glass completely?
Go to step 4. Close the ADF
completely.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
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