Xerox Phaser 6500

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-65
Error Messages and Codes
Waiting for “Continue” key to be pressed after reloading paper to the SSF
Applicable Error Code
• 024-985
IPv6 duplicate / IPv4 duplicate
Applicable Error Codes
• 027-446 / 027-452
6 Replace the IP Board. (SFP,
page 8-120; MFP, page 8-144)
Does the error still occur when the
power is turned Off and On?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP
PL8.1.7; MFP PL8.1.2)
■ “Map 3 - SFP IP Board, LVPS, and Drive” on
page 10-8
■ “Map 8 - MFP LVPS, IP Board, and Drive” on
page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the error.
Does the error still occur when the
power is turned Off and On?
Replace the IP
Board. (SFP,
page 8-120; MFP,
page 8-144)
Complete.
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the IP addresses and remove
any duplicate IP addresses.
Does the error still occur when the
power is turned Off and On?
Update the
firmware
(“Firmware
Update” on
page A-16).
Complete.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No