Xerox Phaser 6500 Service Manual

3-82 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
Digital Line Detection
Applicable Error Code
• 035-793
2 Check the following settings in Admin
Menu > Fax Settings…:
■ Line Type
■ Tone/Pulse
■ Country
Are these settings correct?
Go to step 3. Set the menu
correct.
3Check the firmware version.
Is the firmware the latest version?
Go to step 4. Update the
firmware
(“Firmware
Update” on
page A-16),
then go to step
4.
4 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Replace the IP
Board.
(page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ FAX Board (MFP PL8.1.5)
■ MFP IP Board (ESS) (MFP PL8.1.2)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1Check the PSTN line.
Is the printer connected to the PSTN
line?
Change to PBX
line. Set Admin
Menu > Fax
Settings… >
Line Type to
PBX.
Go to step 2.
2 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Replace the IP
Board.
(page 8-144)
Complete.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
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Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)