Xerox Phaser 6500 Service Manual

5-34 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Print-Quality Troubleshooting
Damaged Media
Paper comes out from the printer wrinkled, folded, or worn-out.
Initial Actions
• Check the paper transfer path.
• Ensure there are no debris on the transfer path.
• If feeding through the Manual Feed slot, try feeding from Tray 1.
Allow the Fuser to cool before servicing the printer.
The Tray is recommended for paper feeding because paper fed via the Manual
Feed slot is prone to skew depending on how the sheet is fed.
Troubleshooting Reference Table
Applicable Notes Example Print
Separator Roller, PL2.1.5
Feed Roller Assembly, PL3.2.4
Registration Roller, PL3.2.9
Metal Registration Roller, PL3.2.10
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the paper condition
Is the paper dry and approved for
use?
Go to step 3. Replace with
dry, approved
paper, then go
to step 2.
2 Is the image printed correctly? Complete Go to step 3.
3 Open and close the Front Cover.
Does the Front Cover latch close
properly?
Complete Replace any
defective parts,
then go to step
4.
4 Is the image printed correctly? Complete Go to step 5.
5 Reseat the Imaging Unit.
Is the image printed correctly?
Complete Go to step 6.
Damaged Print Media
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Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)