Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-41
Error Messages and Codes
IOT Fuser Failure
Applicable Error Code
• 010-397
Warning
To avoid possible burns, allow the Fuser Assy to cool before beginning the
procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser Assy (PL6.1.1)
■ Fuser Harness Assy (PL6.1.2)
■ LVPS (SFP PL 8.2.1; MFP PL8.2.12)
■ MCU Board (SFP PL8.2.13;
MFP PL8.3.6)
■ LVPS Main Harness Assy (PL9.1.3)
■ “Map 1 - SFP Print Engine” on
page 10-6
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 6 - MFP Print Engine” on
page 10-15
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Does the error still occur when the
power is turned Off and On?
Go to step 2. Complete.
2 Reseat the Fuser Assy.
Does the error still occur when the
power is turned Off and On?
Go to step 3. Complete.
3 Remove the Fuser Assy.
Check the connections between the
MCU Board (P/J17) and Fuser Assy
(P/J171).
Check the connections between the
Fuser Assy (P/J171) and LVPS (P/J47).
Check the connections between the
LVPS (P/J501 and P/J502) and MCU
Board (P/J14 and P/J15).
Are these connectors connected
correctly?
Go to step 5. Reconnect the
connector(s)
P/J17, P/J47,
P/J171, P/J501,
P/J502, P/J14
and/or P/J15
correctly, then
go to step 4.
4 Does the error still occur when the
power is turned Off and On?
Go to step 5. Complete.

Xerox Phaser 6500 Specifications

General

Brand	Xerox
Model	Phaser 6500
Category	Printer
Language	English