Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 4-73
General Troubleshooting
Abnormal Noises
Abnormal Noise When Power is Turned On
Initial Actions
• Check for obstructions or debris in the media path.
•Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Imaging Unit, PL4.1.21
Fuser, PL6.1.1
Transfer Belt, PL6.1.7
Sub Drive Assembly, PL7.1.1
Main Drive Assembly, PL7.1.2
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 2. Go to step 5.
2 Reseat the Imaging Unit.
Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 3. Complete
3 Check for proper Transfer Belt
installation.
Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 4. Complete

Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)