Xerox Phaser 6500

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 4-73
General Troubleshooting
Abnormal Noises
Abnormal Noise When Power is Turned On
Initial Actions
• Check for obstructions or debris in the media path.
•Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Imaging Unit, PL4.1.21
Fuser, PL6.1.1
Transfer Belt, PL6.1.7
Sub Drive Assembly, PL7.1.1
Main Drive Assembly, PL7.1.2
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 2. Go to step 5.
2 Reseat the Imaging Unit.
Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 3. Complete
3 Check for proper Transfer Belt
installation.
Test the Main Drive (page 4-29):
Service Mode > Engine Diag > Motor
Test > Main Motor FULL2.
Is the noise still present?
Go to step 4. Complete