5-32 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Print-Quality Troubleshooting
Skew
The printed image is not parallel with both sides of the paper.
Initial Actions
• Check the media path.
• Ensure there are no debris on the transfer path.
• If feeding through the Manual Feed slot, try feeding from Tray 1.
The Tray is recommended for paper feeding because paper fed via the Manual
Feed slot is prone to skew depending on how the sheet is fed.
Troubleshooting Reference Table
Applicable Notes Example Print
Separator Roller, PL2.1.5
Feed Roller Assembly, PL3.2.4
Registration Roller, PL3.2.9
Metal Registration Roller, PL3.2.10
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Inspect the media being used.
Is it approved paper?
Go to step 3. Load approved
media, then go
to step 2.
2 Is the image printed correctly? Complete Go to step 3.
3 Check media condition.
Is the media dry and
recommended?
Go to step 5. Replace the
media, then go
to step 4.
4 Is the image printed correctly? Complete Go to step 5.
5 Open and close the Front Cover.
Does the Front Cover latch close
properly?
Complete Replace the
defective parts,
then go to step
6.
6 Is the image printed correctly? Complete Go to step 7.
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