Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-49
Error Messages and Codes
PDL Error
Applicable Error Code
• 016-720
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP
PL8.1.7; MFP
PL8.1.2)
■ “Map 3 - SFP IP Board, LVPS, and Drive” on page 10-8
■ “Map 8 - MFP LVPS, IP Board, and Drive” on
page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the cable between the
Printer and PC (or Printer and Hub).
- For local printer: USB cable
(USB2.0)
- For network printer: Ethernet
cable (10Base-T/100Base-TX /
1000Base-T)
Does the cable meet the
specifications?
Go to step 2. Use a cable that
meets the
specifications.
- For local printer:
USB cable
(USB2.0)
- For network
printer: Ethernet
cable(10Base-T/
100Base-TX /
1000Base-T)
2 Plug and unplug the cable. (USB
cable or I/F cable)
Does the error still occur when
printing?
Go to step 3. Complete.
3 Replace the cable. (USB cable or
I/F cable)
Does the error still occur when the
power is turned Off and On?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete.