Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 4-75
General Troubleshooting
Abnormal Noise During Printing
Initial Actions
• Check for obstructions or debris in the media path.
•Cycle printer power.
• If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Test the Fan (page 4-32): Service Mode >
Engine Diag > Motor Test > Fan.
Is the noise coming from the Fan?
Replace the
Fan.
(page 8-119)
Replace the
LVPS.
(page 8-124)
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
Separator Roller, PL2.1.5
Feed Roller Assembly, PL3.2.4
Registration Roller, PL3.2.9
Metal Registration Roller, PL3.2.10
Imaging Unit, PL4.1.21
Fuser, PL6.1.1
Transfer Belt, PL6.1.7
Sub Drive Assembly, PL7.1.1
Main Drive Assembly, PL7.1.2
Fan, PL8.1.1
Duplex Unit, PL11.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the noise present when paper is fed
from the Tray?
Go to step 2. Go to step 6.
2 Check the paper condition.
Is the paper dry and approved?
Go to step 4. Replace the
paper, then
go to step 3.
3 Is the noise present when paper is fed
from the Tray?
Go to step 4. Complete
4 Check the Separator Holder.
1. Remove the Tray.
2. Rotate the Separator Roller with
your finger.
Does the roller rotate smoothly?
Go to step 5. Replace the
Separator
Holder
(page 8-6).

Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)