Xerox Phaser 6500 Service Manual

3-80 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
Communication Job Failure
Applicable Error Code
• 033-799
Check Line Connection
Applicable Error Code
• 034-791
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ FAX Board (MFP PL8.1.5)
■ MFP IP Board (ESS) (MFP PL8.1.2)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the sending side Fax.
Receive the Fax data from known good
Fax machine.
Does the error still occur when faxing?
Go to step 2. END, check the
sending side
Fax machine or
sending data.
2Check the firmware version.
Is the firmware the latest version?
Go to step 3. Update the
firmware
(“Firmware
Update” on
page A-16),
then go to step
3.
3 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Replace the IP
Board.
(page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ FAX Board (MFP PL8.1.5) ■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Reconnect the telephone line
connector.
Does the error still occur when faxing?
Replace the
FAX Board.
(page 8-143)
Complete.
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Xerox Phaser 6500 Specifications

General

Brand	Xerox
Model	Phaser 6500
Category	Printer
Language	English