Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 5-13
Print-Quality Troubleshooting
Black Print
The entire image is Black.
Initial Actions
• Check the media path.
• Ensure there are no debris on the transfer path.
• Print an Engine Test print (page 4-47).
24 Replace the Laser Unit. (page 8-86)
Is the image printed correctly?
Complete Replace the IP
Board
(page 8-120).
Troubleshooting Reference Table
Applicable Parts Example Print
Laser Unit Kit, PL4.1.99
HVPS, PL4.1.19
Imaging Unit, PL4.1.21
IP Board, PL8.1.7
MCU Board, PL8.2.13
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Print the Gradation ESS test print
(page 5-47): Test Prin t> Toner
Gradation ESS
Is the image printed correctly?
Go to step 2. Go to step 3.
2 Print an Engine Test print
(page 4-47).
Is the image printed correctly?
Replace the IP
Board
(page 8-120).
Go to step 3.
3 Reseat the Imaging Unit.
Is the image printed correctly?
Complete Go to step 4.
4 Reseat all MCU Board connectors.
Is the image printed correctly?
Complete Go to step 5.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
Black Print

Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)