Xerox Phaser 6500

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-45
Error Messages and Codes
Server Setting Error
Applicable Error Codes
• 016-503 / 016-504 / 016-505 / 016-506 / 016-507 / 016-764 / 016-786
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
■ “Map 3 - SFP IP Board, LVPS, and Drive”
on page 10-8
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the network connection
Check the network connection using
the ping command.
Does the printer connect the network?
Go to step 4. Go to step 2.
2 Check the network connection
Reseat the network cable connector.
Does the error still occur when using
the server?
Go to step 3. Complete.
3 Contact the System Admin to verify
the following:
■ Are Network settings correct?
■ Are Address Book settings correct?
■ Do printer settings match server
settings?
Go to step 4. Make changes
as necessary.
4 Check the IP Board installation
Reseat the IP Board. (SFP, page 8-120;
MFP, page 8-144)
Does the error still occur when using
the server?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete.