Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-81
Error Messages and Codes
FAX FWD Document Change Error
Applicable Error Code
• 035-779
Busy Job Failure
Applicable Error Code
• 035-781
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ FAX Board (MFP PL8.1.5)
■ MFP IP Board (ESS) (MFP PL8.1.2)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the firmware version.
Is the firmware the latest version?
Go to step 2. Update the
firmware
(“Firmware
Update” on
page A-16),
then go to step
2.
2 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Replace the IP
Board.
(page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ FAX Board (MFP PL8.1.5)
■ MFP IP Board (ESS) (MFP PL8.1.2)
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the receiving side Fax.
Send the Fax data to known good Fax
machine.
Does the error still occur when faxing?
Go to step 2. END, check the
receiving side
Fax machine.

Xerox Phaser 6500 Specifications

General

Brand	Xerox
Model	Phaser 6500
Category	Printer
Language	English