Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-161
Error Messages and Codes
On Board Network Fatal Error
Applicable Error Code
• 116-355
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Is the customer using the
recommended memory card?
Go to step 3. Replace with
recommended
memory, then
go step 2.
2 Does the error still occur when the
power is turned Off and On?
Go to step 3. Complete.
3 Reseat the Optional Memory Card.
Does the error still occur when turning
on the power?
Go to step 4. Complete.
4 Replace the Optional Memory Card.
Does the error still occur when turning
on the power?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
—
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Unplug the ethernet cable.
Does the error still occur when the
power is turned Off and On?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Initialize the
Network
settings and
configure the
settings again.
For details of
the Network
settings, refer
to the User
Guide.

Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)