Xerox Phaser 6500

3-62 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
MCU DownLoad Error
Applicable Error Code
• 024-360
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ MCU Board (SFP PL8.2.13; MFP
PL8.3.6)
■ “Map 4 - SFP MCU Board” on
page 10-9
■ “Map 9 - MFP MCU Board and HVPS”
on page 10-18
Troubleshooting Procedure
Step Actions and Questions Yes No
1Check the firmware version
Is the firmware the latest version?
Go to step 2. Update the
firmware
(“Firmware
Update” on
page A-16),
then go to step
2.
2 Check the error.
Does the error still occur when
printing?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Complete.
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