Xerox Phaser 6500

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-61
Error Messages and Codes
2 Check the firmware version.
Is the firmware the latest version?
Go to step 3. Update the
firmware
(“Firmware
Update” on
page A-16),
then go to step
3.
3 Reseat the MCU Board.
Does the error still occur when the
power is turned Off and On?
Go to step 4.
Complete.
a
4 Check after replacing the MCU Board.
Replace the MCU Board. (SFP,
page 8-138; MFP, page 8-160)
Does the error still occur when the
power is turned Off and On?
Go to
“Electrical
Noise” on
page 4-79.
Complete.
a. Electrical noise could be a possible cause. Go to “Electrical Noise” on
page 4-79 to make sure.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No